Authenticity Guarantee

1. Our Authenticity Commitment

Fragrance Cart strives to offer genuine fragrance, beauty, and personal care products. We work to source products from reputable suppliers, distributors, wholesalers, or authorized channels.

We do not manufacture the branded fragrances sold on our website unless expressly stated. Product brands, names, trademarks, logos, packaging, and images are the property of their respective owners.

2. Independent Retailer Disclaimer

Fragrance Cart is an independent retailer. Brand names, trademarks, logos, and product names are used for product identification only.

Fragrance Cart is not affiliated with, endorsed by, sponsored by, or officially connected to any brand owner unless explicitly stated.

3. Product Packaging and Variations

Product packaging, bottle design, box design, formulation, ingredient lists, labels, and presentation may vary due to manufacturer updates, regional versions, limited editions, tester packaging, batch differences, or supplier availability.

Some products may be sold as retail boxed, unboxed, tester, or limited-edition items. Where applicable, we aim to identify these details in the product listing.

4. Product Concerns

If you believe there is an issue with a product you received, please contact us within 48 hours of delivery at sales@thefragrancecart.ca.

Please include your order number, photos of the product, packaging, batch code if visible, and a description of your concern so our team can review the matter.

5. Related Policies

This page should be read together with our Terms & Conditions, Shipping & Delivery Policy, Refund & Return Policy, and Privacy Policy.