Accessibility Statement

1. Our Commitment

At The Fragrance Cart, operated by Fragrance Cart, we believe that every customer should be able to browse, shop, and access information on our website with ease.

We are committed to improving the accessibility and usability of our website for people with disabilities, including customers who use assistive technologies such as screen readers, screen magnifiers, keyboard navigation, voice recognition software, and other accessibility tools.

2. Accessibility Standards

We aim to make our website accessible and user-friendly by working toward recognized accessibility best practices, including the Web Content Accessibility Guidelines, commonly known as WCAG.

While we may not be able to guarantee that every part of our website is fully accessible at all times, we are committed to making reasonable efforts to improve accessibility where possible.

3. Features We Work to Support

We work to support accessibility features that may include:

• Clear and readable text;
• Logical page structure and headings;
• Keyboard navigation where possible;
• Alternative text for meaningful images where available;
• Readable colour contrast where possible;
• Descriptive links and buttons;
• Responsive pages that work across desktop, tablet, and mobile devices;
• Compatibility with common browsers and assistive technologies where possible.

4. Ongoing Improvements

Accessibility is an ongoing effort. As our website, products, apps, themes, and content change, we may continue to identify and improve areas that can be made more accessible.

Our website may also include third-party tools, apps, payment processors, review platforms, shipping tools, embedded content, or other services. While we do not fully control third-party content or platforms, we encourage our service providers to support accessibility where possible.

5. Third-Party Content and Services

Some parts of our website may rely on third-party services, including Shopify, payment providers, marketing tools, analytics tools, shipping tools, review tools, or embedded features.

We are not responsible for the accessibility of third-party websites, apps, plug-ins, or services, but we welcome feedback if you experience difficulty with any feature on our website.

6. Need Help Shopping?

If you experience difficulty using our website, placing an order, reading product information, navigating pages, or accessing any content, please contact us. We will make reasonable efforts to assist you and provide the information or support you need.

When contacting us, please describe the issue you experienced, the page or feature involved, the device and browser you were using, and any assistive technology being used, if applicable. This helps us better understand and address the issue.

7. Feedback

We welcome accessibility feedback from customers and website visitors. Your feedback helps us identify areas for improvement and provide a better shopping experience.

We aim to review accessibility-related messages and respond within a reasonable timeframe.

8. Related Policies

This Accessibility Statement should be read together with our Terms & Conditions, Privacy Policy, Your Data & Security, and Contact Us page.